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Redundant Co Located web hosting
Our web hosting servers connect to the Internet through multiple redundant connections provided by some of the largest backbone providers in the world - UUNET, Genuity, Global Crossing and Applied Theory - ensuring data delivery to the end user in the fastest, most efficient manner possible. We guarantee 99.9% uptime by utilising redundant connections at data centres in two separate USA locations - Connecticut and Chicago.
  • Both networks are fully switched with top quality components from Cisco Systems.
  • The entire N.O.C. is wired with 100Mbps UTP Category 5 wiring.
  • Chicago has 2 DS-3's (45Mbps) and 1 OC3 (155Mbps) on separate and diverse backbones (UUNET, Genuity and Global Crossing).
  • Connecticut has 3 DS-3's (45Mbps) on separate and diverse backbones (Genuity, Global Crossing, Applied Theory).

Border Gate Protocol (BGP4). BGP4 protocol is the standard that allows for routing of packets of information sent out from the dula location Network, thus creating a truly redundant network by routing traffic over the most efficient route possible. Due to our redundant entirely switched Cisco powered network, data is automatically redirected through another route in the event of a router failure. Should one of our backbone providers fail, packets are automatically redirected through another one.

Bandwidth monitorsing and load switching Cisco routers
Top-of-the-line Cisco Systems backbone grade routers on the core layer and Layer 3 switching on the distribution layer providing superior segmentation and increased bandwidth across the backbone. Each server is connected to its own switched 100Mbps port reducing congestion. This configuration provides maximum uptime in the event one of our providers faces an outage. Bandwidth utilisation is continuously monitored, allowing us to accommodate even the largest bandwidth surges.

It is a misconception that the amounts of bandwidth (size of the pipes that carry the data) differentiate web hosting companies. In reality it is not the size of the pipe that matters so much as the utilisation levels . We have multiple redundant connections which allow us to guarantee customers a maximum of 60 per cent capacity utilisation at peak times and an average of 40 per cent utilisation across our network.

Monitoring Servers and Networks
Both Network Operations centres (NOCs) have 24/7 network monitoring by highly qualified network engineers and administrators. Our NOCs monitor the HTTP port, and conduct Ping tests every 5 minutes to confrim the servers are continually active. The NOCs generate real-time status, notification and forecasting of network events for staff, Support technicians are also online 24/7 to answer questions or attend to any customer's needs as all part of the service
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Chance MEDIA™ clients are assigned a personal account manager. Whatever you need for your online presence, your account manager will assist and advise.

Your project also has a graphic artist assigned to assist. Our artist can either convert your existing art to web files or even design a whole new look for your business including stationery printing!

Account managers act as project manager, to liaise your instructions to the artists and programmers. They also advise on services your project will involve like domain name registration, web hosting, web design, database design, search engine optimisation, ongoing custom programming support and 24/365 technical support.

 
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